HBook will allow you to easily enable online reservation on your WordPress website. It is perfectly suited for anybody owning a business in the hospitality industry: hotel, B&B, holiday apartment, campsite… Thanks to HBook you will be able to add availability calendars, table rates and booking forms on your website in seconds!
HBook plugin is already translated in several languages. If you wish to share your translation files, please do not hesitate to contact us.
HBook back-end is translated for:
HBook front-end is translated for:
How can I generate a simple report (table view) for the upcoming month with the list of rooms and their exact daily rates (default or calculated)? Because looking at these "seasons", "days", "rules" etc .. its quite hard to grasp the general feeling of planned pricing and spot errors before bookings are placed. How to get a simple 1month calendar view with expected room rates calculated for each day.
Hello, Thank you for your interest in HBook plugin. It is a feature which is not available with the current version of HBook. We appreciate that it could be an interesting addition to the plugin and have added it to the wishlist for future development. However, as there are as well other aspects of HBook that we wish to improve and develop, I can not guarantee that it will be added soon. Thank you for your comprehension! ;-) Best regards, Aurelien, HotelWP
Bonjour, j'aimerais savoir si la liscence coute 49$ par année ou c'est un achat unique?
Bonjour, Merci de votre intérêt pour HBook. C'est un achat unique de 49$. 6 mois de support sont inclus et vous pouvez étendre cette période à 1 an un prix intéressant à l'achat. Si votre période de support est terminée, vous aurez toujours accès aux mises à jour. Il vous faudra renouveller votre support seulement si vous avez besoin de mon aide. ;-) Si vous avez d'autres question, n'hésitez pas à me demander. Cordialement, Aurelien, HotelWP
When I try pay in paypal (sandbox mode) I get this error "PayPal error : This transaction cannot be processed. The amount to be charged is zero." but the total is not zero. I have the corrects API credentials, Can you tell me if this is normal? I need move to Paypal Live mode Regards!
PayPal has a minimum amount required (different depending on the currency) so if you have entered a too low amount, you might have this error.
If you need further help with that, could you please provide us with access to your WordPress admin using our credentials submission form?
Regards, Aurelien, HotelWP
Hello. Is there a way to show all properties and filter and/or sort them? Ex: all accommodation for 6 people or sort by price
Hi, With the current version of HBook, it is not possible to offer filters and sort in the list of results displayed after a search. This is a feature which I have in mind to add in a future update. ;-) Kind regards, Aurelien, HotelWP
Any turnaround? Like tags or advanced custom fields?
Hello, You can decide in which order the accommodation are displayed to your client as they are shown in the same order as they appear for you in the admin page Accommodation. You can change this order simply by editing the date of creation of the post. If you wish to offer the client a way to filter or sort the results, this need customization of HBook. There is no real workaround here but coding is required. ;-) Best regards, Aurelien, HotelWP
Hey there, the checkout checkin date can be done in the same day, example, a person is going to left the room at 12:00, so i would be available again the same day?.
Hello, Thank you for your interest in HBook plugin. Yes, exactly. If someone check-outs of a room today, another client can check-in today as well as the room is free for the night. ;-) If you have other pre-sales questions, please do not hesitate to ask. Best regards, Aurelien, HotelWP
Hello. I love the look of this plugin, but want to clarify it can do what I need it to. I am offering a week long course with a maximum of five participants. So I would need the plugin to accept five bookings for the same property for the same time period. Is that possible? Your demo2 looks like what I need,, but if one person booked week A I'd need the calendar to show as still available for another four seperate people Thanks. Steve
Hello, Yes, this is possible. You will set that you have 5 accommodations like your property. If I set demo 2 as if I have 5 holiday homes, it will be shown as available until the 5th person books. ;-) If you have other pre-sales questions, please do not hesitate to ask. If you prefer to communicate in French, this is possible too. Kind regards, Aurelien, HotelWP
Hi Aurelien, Could you please confirm if the following product and price structure can be achieved with you plugin? Campsites - 55 powered sites for tents, campervans and caravans 1 Person $25* 2 People $40 Extra Adult $15 Extra Child $10 *there is a minimum site charge of $40 during the peak summer season from Christmas to the end of February. Cabins - 5 cabins for up to 5 people/cabin Twin Share $75 Extra Adult $15 Extra Child $10 Backpacker Lodge - one private double room and two dorm rooms that sleep 5 and 8 people Backpacker Dorm Bed Per bed $25 Backpackers Double Room Single or double occupancy $60 Sole occupancy for entire Backpacker Lodge $280 Thanks, Andre
Hi Andre, Thank you for your detailed message. HBook can be set to your needs for the campsites and cabins. All good. Regarding the Backpacker Lodge, you can set without any problems the double room and the sole occupancy for the Backpacker lodge. You will set them as 2 different accommodation types and you will link them so when one is booked, the other is blocked. For example, if someone books the Double Room, the Backpacker Lodge (entire) can be blocked automatically (and vice-versa). What will be more challenging to set up is the dorm beds for the Backpacker Lodge. HBooks works per room/property basis and not per beds, There can be workarounds but there will need to be anyway some manual work to keep availability updated for these beds. For example, you can set them as different accommodation types (1 bed in dorm, 2 beds in dorms, etc...) to allow your customers to book more than one dorm bed at a time. It means that you will need to manually block some beds to reflect the correct availability. Hoping it makes sense! Kind regards, Aurelien, HotelWP
Hi Aurelien, Thanks for the answers. What about adding support for shared "resources" like some plugins such as Woocommerce Bookings does. In such a way the user can create a global shared resource with 10 - 15 beds which in my case would be used for the backpackers... I'm not expecting you to implement it straight away but do think it could be a very useful feature to this great plugin. NEW QUESTION - my client uses DPS Payment Express for online payments. Does the plugin support customization for new gateways and if yes, do you guys do custom jobs or I'd need to find someone to do it for me? Thanks, Andre
Hello Andre, Thank you for the suggestion. I have taken note of it even if it will probably not be added soon. It could be an interesting way to add such feature for hostels accommodation type. Adding payment gateways is possible but it requires coding the integration. Thank you for the offer but I am not available to take such customization job so you would have to hire a developer to do it for you. Please note that support does not include plugin customization. Thank you for your comprehension! Best regards, Aurelien, HotelWP
Hi guys, Im very interested in your plugin! Ive got one question. I want to rent my bungalow only from: - Friday to Friday = 7 nights, - Friday to Monday = 3 nights - Monday to Friday = 4 nights And in high season only from Friday to Friday. Is it possible to makes this clear in system? The best, Tjeerd
Hello, Thank you for your interest in HBook plugin. Yes, this is absolutely feasible. You can set allowed check-in and check-out days, as well as minimum and maximumm stay according to seasons. You can set as well advanced booking rules to set different pricing for 3 nights, 4 nights and 7 nights if needed. If you need help with the set up, please do not hesitate to send me a message via my website or my Envato profile page. :-) Best regards, Aurelien, HotelWP
Hi! is this plugin compatible with all theme? i'd like use with this: https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685 If it don't work after you bought it? I would also like to know if demo 3 is already customized with this layout or I must set it all through css; I would also like to ask if this demo works with direct payment (PayPal). Best Regards R.
Hello, Thank you for your interest in HBook plugin. Yes, HBook is compatible with any WordPress theme and it should work smoothly with TheGem theme. The demos are here to show different set up of HBook and how HBook integrates well with different design and themes. Demo 3 features my theme Adomus, which includes HBook plugin. What you can achieve in terms of design depends on your theme features. Having the search form in a transparent layer in the hero as in Demo 3 is possible only if you have a theme (or if you use a plugin) that allows you to have a layer on top of the hero and to include a custom shortcode ([hb_booking_form]). ;-) If you have further pre-sales questions or if you need any help, please do not hesitate to contact me. Best regards, Aurelien, HotelWP
Hi!, i use visual composer, so i can add an element on background image... so Can you think is possible replicate your demo 3 with my theme? :-) And in this section https://hotelwp.com/booking-plugins/hbook/demo-1/rooms/double-room/ is also possible insert a gallery image for each rooms? Thanks again! R.
Hello, I think you should then be able to reproduce the layout of demo 3 hero. And yes, you can surely insert a gallery image (either native WordPress gallery or with a plugin) for each room description. Kind regards, Aurelien, HotelWP
I want publicly say thank you to this guy for his plugin, It's well written, simple to use and it does very well what is intended to do. In case of troubles the authors is helpful and answer quickly. So, I can't wait to see next versions coming out, with all the new features that will make it become almost perfect.
Many thanks Riccardo! Aurelien
hello, i am considering this plugin and have a question - are the paypal transactions conducted offsite at Paypal url and plugin does not keep customer information (aside from booking details) on wordpress site location?
Hello, Thank you for your interest in HBook. A customer who will pay via Paypal is redirected to Paypal's page : transaction are processed offsite and HBook plugin does not store any payment details. After payment, the customer is redirected from Paypal back to your website. If you have further questions, do not hesitate to ask them. ;-) Kind regards, Aurelien
Hi HotelWP, 2 questions.. 1) Are all currencies supported? I can not find any info on ZAR currency this is for South Africa Rand ? 2) What are your server environment requirements for your plugin? Particularly payment processing. The reason I ask is that I recently installed a competitor plugin and it required cURL version - necessary for TLS security protocol version 7.34, I only had version 7.26 and therefore I assume I could not use the plugin for payment processing.
Thank you for your interest in HBook plugin.
1) Yes, ZAR currency is among the available currencies.
2) The cURL version requirements are linked to PayPal payment. Paypal has upgraded their API endpoints last January. The cURL libraries needs to be able to work with TLS 1.2 . Your server provider can help you with that. It is their responsibility to comply with PayPal new requirements and it is a usual issue, so there should not be any problem. If you decide to buy HBook plugin, and have any trouble with that, please do not hesitate to contact me for support. ;-) Best regards, Aurelien
Hi quick presale question. Is there a function to save the client? So if a client books in, or we manually book in a reservation for January, and if they come back in Feb again we can pull their stored user details without having to type them in manually each time? (name, address, phone, etc)
Hello, Thank you for your interest in HBook plugin. Yes, a customer ID is given to a customer when you add its details for the first time. Then, you can use the ID of that customer and it saves you from entering all details again. ;-) If you have any other pre-sales questions, please do not hesitate to ask! Best regards, Aurelien
Hello I wonder if I can then create a season for example: 12/27/2016 to 01/01/2016 with the following minimum stay 5 nights for this season.
***Correction*** Hello I wonder if I can then create a season for example: 12/27/2016 to 01/01/2017 with the following minimum stay 5 nights for this season.
HI, Thank you for your interest in HBook plugin. With the current version of HBook, it is not possible to set different minimum stay depending on the season. I have planned to add that later on this year. If you have further pre-sales questions, please do not hesitate to ask! :-) Best regards, Aurelien
When will the new version?
Hi, As said in my reply, I hope to add that feature later on this year, so before 2017! Thank you for your comprehension. ;-) Best regards, Aurelien
Hi there, Great plugin, congratulations! I have a presale question. If I pay extra, how hard is to integrate a custom payment gateway? Our business is in Bulgaria, so Stripe and PayPal are not the preferred methods here (they do not work with Bulgarian banks and the withdraw process is slow and expensive). For reference this is the payment gateway I am interested in: ePay.bg (woocommerce extension: https://www.woothemes.com/products/epay-bg-payment-gateway/) and official website here: https://www.epay.bg/v3main/front?lang=en) Please respond here or send me a quote over the email: [email protected] Thank you for your time! Best Regards!
Hello, Thank you for your interest in HBook plugin. I am afraid I am not available at the moment for customization related to payment integration. I do understand that Paypal and Stripe are not supported in every country and I will check, after releasing the update with Stripe, if I can include another payment gateway and which one. ;-) Regards, Aurelien
hello can i set different prices for persons based on dates for example : Adult price per night in 1 March = $10 // 2 March = $12 --- Does it support Malaysian Currency ? Does it support PayPal ,, Can i generate invoice ? does it support woocommerce ? does it have google calendar integration ? can i set taxes ? thanks
Thank you for your interest in HBook plugin. Please do not hesitate to check the Demos.
To reply to your questions:
- yes, you can set different prices depending on the season.
- you can choose Malaysian currency. However, it seems that Malaysian Ringitts are not supported by Paypal Express Checkout.
- there is not invoice system and it is not compatible with woo commerce. - ical synchronisation should come soon, hopefully!
- there is no google calendar integration so far
- yes, you can set fees/taxes If you have further questions, please do not hesitate to ask ;-) Céline
Is there any option to mark as booked all the rooms of the hotel for a specific range of days? Right now I have to do it room by room and seems very slow. Please let me know
Hello, With the current version of HBook, it is not possible to bulk block dates. I am currently working on a new version of the calendars and it should be included in a future update if not the next main version. ;-) Regards, Aurelien
Hola Aurelien, do you speak spanish? Me interesa mucho este plugin y tengo una duda. Mi cliente quiere que al final de la estadía el pasajero realice un proceso de check-out. En este proceso le gustaría solicitar alguna información como por ejemplo la forma en la que realizó el pago. Como un beneficio por realizar este proceso el pasajero recibiría un voucher para ser usado en una próxima visita. Como se puede realizar esto? yo pienso que luego de la reserva el pasajero podría ingresar con su usuario y contraseña en cualquier momento, seleccionar su reserva y, a partir de ahi, completar un formulario con la información requerida... you can response in English if u prefer. Thank u very much!
Hola, Si hablo español! No es mi lengua nativa así discúlpeme si hay faltas... Gracias por su interés en el plugin HBook. Con HBook, un cliente no tiene acceso a su reserva del front-end como un nuevo usuario (del WordPress) no esta creado cada vez que un nuevo cliente hace una reserva. Tampoco HBook accepta "voucher" con la version actual. Es una cosa que quiero anadir en el futuro pero no inmediatamente. ;-) Y porque no usar otro plugin para este y el pasajero podría acceder a una pagina (que tendra el formulario etc...) con un enlace enviado por correo electrónico al final de su estancia? Un saludo, Aurelien
hello What should I do with paypal to complete the reservation All is well ... when the pay pal asks me to CONTINUOUS ... there stops i need your help...
Hello, Any Paypal Error message by chance? Could you please email me via my profile page with the url of your website and admin login details so I can have a look at it? Regards, Aurelien
Hi, all of a sudden Reservations won't show up in the backend and it shows "updating database" "sending confirmation" has the spinner with no connection. Any ideas?
Hello, You might have seen that Envato has changed last September its support policies. Support is now only included for 6 months after the purchase of an item and needs to be renewed after that period to be continued. For items bought before last September (as it is your case with HBook), they have let support run free for 6 months, up to March 2nd. Would you please take the necessary steps to renew your support if you need my help with HBook plugin? ;-) In any case, I would suggest that you make sure that you are running the last version of the plugin as I have addressed the issue you describe in your message. Regards, Aurelien